How we collect, use, and protect your personal information
Last updated 11/4/2025
Tailsy is the data controller responsible for your personal data.
Email: contact@tailsy.com
Data Protection Officer: dpo@tailsy.com
Address: Tailsy Ltd., Dublin, Ireland
Processing necessary to provide our AI services
Analytics and service improvement
Marketing communications (where applicable)
We do not sell personal information and we do not share it for cross-context behavioral advertising. If this ever changes, we will update this policy and provide a prominent opt-out mechanism.
We use third-party AI processing providers to fulfill your requests. We do not disclose our model combinations. We configure providers to avoid training on your content where possible and limit retention.
We use infrastructure providers for hosting, networking, and security. Data shared is limited and subject to contractual safeguards.
Data Transfer Safeguards: All third parties are bound by data processing agreements
Request a copy of your personal data
Correct inaccurate personal data
Request deletion of your personal data
Receive your data in a structured format
Limit how we process your data
Object to processing based on legitimate interests
How to Exercise Your Rights:
Response Time: We respond within 30 days
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Request specific categories and pieces of personal information we've collected about you in the past 12 months.
Request deletion of personal information we've collected from you, subject to certain exceptions.
Opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
Request correction of inaccurate personal information we maintain about you.
Limit our use and disclosure of sensitive personal information to what's necessary to provide our services.
We will not discriminate against you for exercising your California privacy rights.
We implement administrative, technical, and organizational measures appropriate to the risk, including encryption and access controls. However, no method of transmission or storage is 100% secure.
We retain user-generated images and trained models until you delete them or close your account. Intermediates used for processing are ephemeral and not retained. We may periodically remove unreferenced uploads for storage hygiene. Minimal billing records are retained as required by law.
We use essential cookies to operate the Service (authentication, session, preferences including theme and locale). Analytics/marketing cookies, if enabled, will require prior consent in the EU/UK and will be disclosed here. The likeness_consent cookie is strictly necessary to gate features that require permission to use a person’s likeness.
How we handle data transfers across borders We may process data in the EU, US, and other regions. Where required, we use safeguards such as Standard Contractual Clauses, adequacy decisions, and processor agreements, alongside encryption and access controls.
Privacy Email: privacy@tailsy.com
Data Protection Officer: dpo@tailsy.com
Support: support@tailsy.com
You have the right to file complaints with data protection authorities
Lead Supervisory Authority: Irish Data Protection Commission (lead authority)
We will notify you of material changes to this policy through:
This privacy policy is designed to be transparent and comprehensive. If you have any questions or concerns, please don't hesitate to contact us.